About Doctor Fix It Plumbing, Heating, Cooling and Electric
In 1978, we started providing just plumbing services. Since then we have added heating, cooling and electrical services to our areas of expertise. We are proud to be a family-owned and operated business, servicing homes and businesses in the Denver area. Combined, Doctor Fix It Plumbing, Heating, Cooling and Electric has over 70 years of experience with heating, cooling, plumbing, and electrical needs.
Members of a strong team bringing Denver
years of knowledge and expertise within
the industry
Steve Jusseaume
Owner
Master technician with over 40 years of experience in the industry.
Megan Doser
Owner
Daughter of Steve Jusseaume, and grew up in the business. Her focus is about ensuring that the values that she was raised with are the same values that Doctor Fix It Plumbing, Heating, Cooling and Electric portrays to its clients.
The Doctor Fix-It Vision
Our duty as a team is to do much more than just grow this business. Our job is to create a place where people feel empowered to chase their dreams by serving our customers at the highest level. We are creating something at Doctor Fix-It that is unexpected and unprecedented in our industry.
Our Core Values
Doctor Fix-It understands every home service company can execute repairs and installations for homeowners. It is only a strong set of core beliefs that will set us apart in the marketplace. The aim is to not just answer phones, make repairs or sell jobs, but to answer phones, make repairs and sell jobs differently. We do not merely build value in products and services we offer, but in every experience we provide to a customer. The team at Doctor Fix-It will not be mistaken for amateurs, but are true professionals in every interaction with customers and each other. All of us will relentlessly pursue excellence professionally and personally with the support of Doctor Fix-It.
Growth Mentality
- We are always growing our skills as professionals, improving ourselves as individuals, and growing the business.
- We believe that “We are green and growing or brown and dying.” We do not settle for who we are today because the future presents so many great opportunities if we are prepared.
- Everyone dreams big and we do not aim to grow the business purely for monetary reasons, but to ensure the business is big enough to fulfill everyone’s dreams.
- Mediocrity has no place at Doctor Fix-It because we all strive for an exceptional life at work and home.
Own It
- We embrace accountability and extreme ownership in our individual success and the success of the business.
- Comments like “Not my problem” and “I don’t do that” are for our competitors and do not exist at Doctor Fix-It.
- Being high energy is the cost of admission and contagious positivity is part of the DNA of Doctor Fix-It.
Caring Hearts
- We do the right thing even if it hurts. We put our internal and external clients first because we know doing good will only help grow the business.
- We understand that “customers do not care what we know until they know how much we care.”
- Our team is part of the fabric of the community and strives to give back by donating our time and energies to charitable causes.
One Family
- We treat our customers as part of the Doctor Fix-It family and before we book a call, repair an AC, or provide an estimate we create a relationship.
- We respect our teammates and clap for each other until it’s our turn to be in the spotlight.
- Together we win the day as a family and we expect everyone to win with their families at home after the day is done.
Be the Change
- The industry is constantly evolving and Doctor-Fix-It is leading the way because of our people and leadership.
- We are a family of professionals that can quickly respond, adapt, and overcome any challenge.
- Visitors in our office immediately feel the dynamic energy as soon as they enter the building and wonder how a Plumbing, Heating, and Electrical business can make them never want to leave.
